Privacy & Data Security Policy 1. Understanding our Privacy & Data Security Policy At Adams Consulting Group your right to privacy and data security is a primary concern. We highly value the strong relationships we have with our customers. All data collection will be handled with full and proper respect for the privacy of our customers. We are bound by, and committed to supporting the National Privacy Principles set out in the Privacy Amendment (Private Sector) Act 2000. We believe that the responsible use of personal information collected on our web site is critical to our business objectives and reputation. As part of our commitment to privacy, we have adopted the Online Privacy & Data Security Policy below. If you have any queries regarding this policy you can contact our Sales & Support hotline on 1300 362 660 or email sales@adamsconsulting.com.au. 2. Cookies A cookie is a small amount of information sent from a Web server to your computer. No cookies are used by our website, unless you select the Remember me option in our online store. If you select this option, a cookie will be used to allow us to pre-populate your personal information on the sales form next time you visit our online store. We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your internet activity before or after you leave our web site. Any activity while you are at our website may be monitored. Some of our linked business partners use cookies on their sites. We have no control over these cookies. 3. Links This web site contains links to other sites for your convenience. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every web site visited. This privacy policy applies solely to our web site. 4. Security a. This web site takes every precaution to protect our users’ information once we gain possession of such information. Your information will be kept confidential and used to support your customer relationship with us. b. We do not collect personal information when you visit our site unless you place an order or request to be contacted. c. When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, phone number and any special delivery instructions. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order (such as the shipping carrier that delivers your order). d. We are committed to reducing the amount of fraud we face. Our policy is that we will prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute. e. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission. f. If you nominate to accept our newsletters or promotional emails, we will send you our newsletters and information about specials we are offering. There will be an option to unsubscribe to such information, if you do not wish to receive it. g. When you submit feedback or questions via e-mail, or contact us for information about our web site, we will request your name, phone number and e-mail address. We use this information solely to respond to your inquiries. h. Our site contains links to other sites. We are not responsible for the privacy practices or the content of other websites. i. By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our website and to track web usage. This information is used internally and is not shared with anyone else. 5. Marketing Communications We maintain an opt-out, user-customisable subscription service of email addresses of people requesting our newsletters and promotional emails. We do not want to send emails to you if you would prefer not to receive them. Therefore, every email provides a way for you to unsubscribe from future emails. We also have administrative procedures in place to remove email addresses and domains that consistently send failure messages to our email servers. 6. Updating your Information Changes to your contact, payment and delivery details can be entered or adjusted when you confirm your order at our online store checkout. Subscribing, unsubscribing or changing your subscription preferences for our newsletters and promotional emails can be done by contacting our Sales & Support hotline on 1300 362 660 or sending an email to sales@adamsconsulting.com.au. 7. Notification of Changes This information applies to our current privacy standards. From time to time, we may vary our privacy standards for any reasons. We publish any changes on this website. This privacy policy was last amended on September 18, 2008.